FAQs
Can I skip a week or more of delivery?
Yes you can! As a paying customer, you will have access to your customer portal where you can find your subscription and billing details, and where you can “skip” a week or more. To access your customer portal click here.
To access your customer portal, click here. Select "see more details" to view/update/change delivery information.
You can 'skip' any deliveries by selecting 'skip.'
How can I cancel my subscription?
You can choose “cancel” in the customer portal.
The option to pause or cancel your subscription will be made available after your initial subscription has concluded.
How can I best take care of my subscription flowers?
We include flower care tips, specific to each flower variety, in every weekly newsletter.
Our evergreen flower care tips are as follows: Clean vase (well scrubbed!), a fresh cut every 1 - 2 days along with fresh water, and avoid heat / direct sunlight for the longest “vase life."
What if I am dissatisfied with a subscription bouquet?
Please reach out to us at seasonalflowerproject@mollyoliverflowers.com.
If your flowers aren’t in good condition upon pick-up/delivery, or, if they do not last as long as we indicate in the weekly newsletter, please let us know. We will be happy to make it up to you!
If you can include a photo of the bouquet, this is always helpful!
What neighborhoods are available for pick-up?
Subscribers can select a pick-up location when adding a subscription to their cart.
You can also opt for DIRECT DELIVERY, FOR $18/WEEK.
PLEASE NOTE: Pick Up Hours are not the same as each location’s open hours. PLEASE USE OUR PICK UP HOURS, LISTED BELOW:
BROOKLYN
BROOKLYN HEIGHTS
books are magic: 12:30pm - 6pm — 122 montague street brooklyn, ny 11201
COBBLE HILL
brooklyn farmacy + soda fountain: 2pm - 10pm - 513 henry street brooklyn, ny 11231
CLINTON HILL/FORT GREENE
roman’s: 5pm - 10pm — 243 dekalb ave brooklyn, ny 11205
PARK SLOPE
kos kaffe: 10am - 4pm — 251 5th ave (b/w carroll St & garfield pl) brooklyn, ny 11215
PROSPECT HEIGHTS
bakery on bergen: 2pm - 6pm — 740 bergen st., brooklyn, ny 11238
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MANHATTAN
TRIBECA
grandaisy bakery: 8:00am - 5pm —250 w broadway ny, ny 10013
UPPER WEST SIDE
shakespeare + co: 12pm - 7pm — 2020 broadway ny, ny 10023
WASHINGTON HEIGHTS
cafe buunni: 9am - 5pm — 213 pinehurst ave (at 187th St), ny, ny 10033
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QUEENS
LONG ISLAND CITY
little chef, little cafe: 9:30am-6pm, 5-43 48th road long island city, ny 11101
ZIP CODES we deliver to in NYC
10033, 10032, 10039, 10031, 10030, 10037, 10027, 10026, 10025, 10029, 10128, 10024, 10023, 10028, 10075, 10021, 10065, 10044, 10019, 10022, 10020, 10036, 10017, 10018, 10016, 10001, 10010, 10011, 10003, 10009, 10014, 10012, 10002, 10013, 10004, 10005, 10006, 10280, 10038, 10007, 10282, 11231, 11201, 11205, 11211, 11222, 11206, 11238, 11216, 11213, 11225, 11226, 11218, 11219, 11220, 11232, 11215, 11217, 11233, 11221, 11237, 11210, 11230, 11204, 11109, 11101, 11106, 11102
Flowers in season February - November
Flowers to expect in February: Anemones, Ranunculus, Calla Lilies, TULIPS! (Specialty tulips that is!)
Flowers to expect in March: Anemones, Calla Lillies, Daffodils / Fritillary / Hyacinth / Ranunculus / Specialty Tulips
Flowers to expect in April: Anemones / Calla Lilies / Daffodils / Fritillary / Poppies / Ranunculus / Specialty Tulips / Viola
Flowers to expect in May: Anemones / Fritillary / Peonies / Poppies / Ranunculus / Snapdragons / Stock / Specialty Tulips / Viola
Flowers to expect in June: Campanula / Cosmos / Godetia / Larkspur / Peonies / Poppies / Sweet Pea / Scabiosa / Snapdragons / Stock
Flowers to expect in July: Celosia / Cosmos / Larkspur / Lisianthus / Scabiosa / Snapdragons / Sunflowers / Zinnia
Flowers to expect in August: Asters / Celosia / Dahlias / Gladiola / Lisianthus / Scabiosa / Snapdragons / Sunflowers / Zinnias
Flowers to expect in September: Asters / Dahlias / Delphinium / Gomphrena / Fresh Grasses / Rudbekia / Snapdragons / Lisianthus / Sunflowers / Zinnias
Flowers to expect in October: Dahlias / Dried flowers / Gomphrena / Fresh Grasses / Marigolds / Mums
Flowers to expect in November: Dahlias / Dried flowers / Marigolds / Mums
Can I pick up my bouquet on a Thursday if I miss/forget to pick up?
Our pick up locations are only responsible for holding onto your subscription bouquet during their pick up hours on Wednesdays.
How long do your flowers last?
Some flowers naturally last longer than others. Some last 3-5 days; others 7-10, and some last 10 days - 2 weeks! How long they actually DO last has to do with their environment. The cleanliness of your vase, freshness of their water, and the temperature of the room will all have an impact on the “vase life” of your stems.
Place in a well-scrubbed vase with fresh water. Change the water and trim the stems every 1-2 days. Keep your flowers away from direct sunlight, heat from your stove or other appliances, fans, or a bunch of fresh fruit (the ethylene gas will cause your flowers to pass faster).
The story behind our subscriptions:
When 40 scheduled events were suddenly postponed in March 2020, we knew farmers would feel the repercussions. With their help, we began delivering our favorite seasonal flowers across NYC that May. As they say, where one door closes another opens – a project I’d dreamt about for years found wings.
Since then, we've continued to work with 10+ regional farms- most of them woman- and queer-owned, to bring you the freshest, most unique flower varieties- typically out of reach for the average consumer.
In 2021, we began partnering with small businesses across NYC to increase access to the magic of local flowers.
Did you know that farming is one of the whitest professions? We’re dedicated to seeing our farming population diversify, so that the very definition of beauty can continue to expand through diverse land stewards. We donate 15% of our subscription profits to Black, Indigenous and People of Color (BIPOC) farmers as well as BIPOC-led organizations working on land-based reparations.
Flowers bring beauty, inspiration, and joy into your home each week for a month or more.
